All reservations must be guaranteed by non-refundable deposit (50% of total amount) by bank transfer or cash and the balance of 50% is to be paid upon arrival. Due to an increasing demand of our units of bungalow, all reservations must be confirmed after the date of reservation at the latest three days for regular season and seven days for high season, otherwise the reservation will be automatically canceled. 

Please forward your copy of payment proof by fax to +62- 361-730 986.

Differences in personal statement balances can occur and are due to the fluctuation with the Indonesian Rupiah and bank processing time. The Sura cannot held responsible for these differences.